We provide end-to-end logistics solutions from our factory in China to your project site. The delivery lead time will be mutually agreed upon based on your project schedule and customization requirements.
Professional Logistics Management: We handle all transportation, export customs clearance, and documentation from the factory to the destination port (under terms like FOB or CIF), ensuring a compliant and smooth process.
Localized Technical Support: Upon equipment arrival, we can dispatch experienced engineers to provide on-site installation guidance, commissioning, and comprehensive training for your operation and maintenance teams to ensure seamless integration and start-up.
Our commitment begins with delivery but extends far beyond. We aim to be your reliable technical partner throughout the entire lifespan of your equipment.
1. Installation, Commissioning & Training
We assign senior engineers to your site to guide installation, mechanical testing, performance evaluation, and acceptance.
We provide systematic training free of charge for your operators, maintenance, and management staff, covering process flow, operational procedures, and maintenance essentials to ensure your team can operate the equipment independently and safely.
2. Rapid-Response On-Site Service
We operate a 7x24 service response system. We pledge to provide a substantive reply within 2 hours of receiving your service request.
If on-site intervention is required, our engineers will depart for your site within 12 hours (subject to visa and travel arrangements) to ensure prompt issue resolution.
3. Comprehensive Quality Warranty
Warranty Period: The standard warranty is 12 months after successful installation and commissioning OR 18 months after equipment arrival at site, whichever occurs first.
Quality Commitment: We guarantee the equipment to be brand new, technologically advanced, and meticulously manufactured, having passed rigorous pre-delivery tests (including hydrostatic and performance tests). Any quality issue arising from design, manufacturing, or materials within the warranty period will be repaired or replaced free of charge.
Continuous Operation Assurance: We commit that core components of the equipment, under normal operation, will deliver at least 3 years of uninterrupted, stable running (excluding wear parts). If a major part is replaced due to our responsibility, its warranty period recommences from the date of replacement.
4. Long-Term Lifecycle Support
We design our compressors with a 20-year lifecycle in mind and provide long-term spare parts supply and technical support. Even beyond the warranty period, we continue to offer cost-effective, efficient maintenance, retrofit, and optimization services to protect your investment and operational efficiency.
At Lonterx, we understand that every industrial project has unique challenges. We offer true start-to-finish customization — with a Minimum Order Quantity (MOQ) of 1 — developing tailored technical solutions and hardware that meet your specific operational conditions, gas media, and efficiency targets.
Our Commitment:
With decades of expertise in compressor engineering and R&D, Lonterx delivers high-performance custom compressors that precisely align with your operational demands. We provide round-the-clock after-sales support to ensure the stable, continuous, and efficient running of your equipment.
Our 5-Step Custom Delivery Process:
Step 1: In-Depth Requirement Analysis
You share your project specifications and goals. Our engineering team engages in detailed consultations to thoroughly analyze every technical detail and site condition, ensuring a complete understanding of your core needs and potential challenges.
Step 2: Expert Design & Engineering
Based on precise thermodynamic and dynamic calculations, our specialists create custom designs, optimizing every parameter of the compressor package to ensure full compatibility with your specific process and environment.
Step 3: Precision Manufacturing & Assembly
Utilizing high-quality materials and core components, we carry out precision machining and assembly in our digital workshops. The entire process adheres to stringent quality control protocols, laying the foundation for long-term reliability.
Step 4: Comprehensive Testing & Surface Treatment
Every unit must pass a rigorous 4-hour nitrogen load test before leaving our factory, verifying its performance, stability, and safety. After passing the tests, professional painting and anti-corrosion treatments are applied.
Step 5: Secure Delivery & On-Site Commissioning
We manage the safe delivery of the equipment to your site. Our expert engineers then provide installation guidance and commissioning services to ensure seamless integration into your production line and a smooth start-up.
| Capability | Specification |
| Advanced Manufacturing | 11,000㎡ digitized production base |
| Annual Output | 120+ units of industrial grade systems |
| Technical Workforce | 17+ front-line production technicians and 4 engineers |
